Asset management in industrial networks is a basic and sensitive issue and plays a key role in the proper management of incidents and problems. Asset management is an important decision-making tool for IT/OT hardware and software.
Without having a suitable asset management system in the industrial network, it is not possible to achieve the desired result in improving the security of an industrial unit.
By using various tools, Total Wisdom Company provides its customers with an asset management system in the industrial network, with the help of which the hardware and software specifications of the systems can be defined and their relationship examined and also managed the problems created on any system or PLC and any other asset with the request of users and addressed their problems by referring to the relevant technician.

An industrial complex with Total Wisdom's industrial asset management system will enjoy the following benefits:

Cost savings
By viewing and controlling assets in the industrial network and life cycle, you will be able to optimize the use of assets and reduce costs.

 Risk mitigation
In an industrial plant that is full of different equipment with a defined life cycle, monitoring and managing the equipment is very important. Neglecting this supervision can lead to extensive risks. Proper use of asset management system can manage risks and reduce risks.

Increasing efficiency and effectiveness
With OT asset management, better decision making and optimal results are achieved. You can make decisions based on what you know, not what you guess! And you can also figure the cost based on the entire life cycle of an asset.

Establishing asset management also creates a stable production environment. If you know what you have, you can decide how they fit together and find important dependencies.

Ability to manage requests, events and incidents
By announcing the user's request and following up with the relevant unit, the events of each defined area can be completely managed. Carrying out defined procedures will reduce downtime, improve personnel productivity, and fulfill requests within the agreed time frame (SLA).
All requests can be prioritized or referred to the relevant expert for action depending on the type of request. Requests can be not only in the industrial field, but also include financial and administrative or other sectors.

Managing problems
You can categorize, analyze and solve acute and basic problems separately and by discovering the root cause of the problem, you can prevent the recurrence of incidents.
You can share your experiences to solve problems for experts or technicians, every expert can share their knowledge or experiences in the form of documents or files in their field of activity.
This is very effective for improving organizational knowledge, and it can be a quick solution to solve a problem.

Change management
By defining automated workflows, you can manage the process of planning, approving and implementing changes. The changes that are going to be applied are recorded somewhere, these changes can be the implementation of a new service, the addition of a new department, the change of control devices in the industrial unit and or upgrade hardware in a unit and... In order not to create problems caused by these changes and also to carry out these changes as best as possible, a meeting report can be signed between the concerned unit and the implementation department. Also, for documentation, these changes and the minutes of the corresponding meetings can be attached as a file to the changes section.

Services management
You can create and publish service quality levels (repairs) with your own SLAs and workflows. This will definitely improve the service and industrial repairs.

Definition of assets or assets of the organization
or assets, is a place to scan and insert the hardware and software specifications of the equipment. You can scan all Mojo hardware and software equipment on the network and add them to your assets. For example, you can use PLCs, HMIs, servers, switches, access points, printers, Add systems (with hardware and software specifications), specialized software or purchased licenses to your asset bank.

CMDB and asset management
You can manage all CIs in the organization and document the relationships between them. In this way, you can visually analyze and check the impact of changes and their termination.
Completing this section can be very useful for troubleshooting and solving problems in the future. CMDB module is one of the key indicators of ITSM software that can create a relationship by introducing and managing the devices in the network. This creates transparency in the structure of the organization's units. For example, in this section, you can depict the relationship of a PLC with HMI or different systems or which users use this system or HMI through Relationship. Or, for example, specify which version of firmware is installed on the PLCs or which switch ports the PLC is connected to.

Easy and convenient reporting
Create your own custom reports. In this way, you can check and analyze the efficiency and performance of Help Desks instantly.

These reports can include things such as:

  • Preparation of reports of all contracts and projects
  • Preparation of a list of software installed on the systems with details
  • Preparation of a report of all requests or orders
  • Preparation of reports of existing problems in a timely manner
  • Preparation of a list of firmwares installed on PLCs
  • Preparation of assets or property of your organization or office with all details
  • Preparation of a list of all Purchases
  • And...

The possibility of notification via email or SMS
Requests can be sent via email or SMS based on assets. By using this possibility, in case of an accident, an incident can be immediately registered via email and referred to the relevant expert.